FAQ
Everything men ask us!
Taking the protocol
When should I expect to notice something?+
Natural ingredients build up gradually, so give it time. Some men notice small changes in the first weeks — often around nighttime trips — while for most, the clearest difference comes after a couple of months of daily use. Individual experience varies; consistency is what does the work.
What if I miss a day?+
Just continue as normal the next day — don't double up. One missed day won't undo your progress. The habit over weeks and months is what matters, not any single day.
Can I take it with my medication?+
If you take any medication — especially blood thinners or prescription prostate medication — check with your doctor or pharmacist before starting. Bring the ingredient list with you; it's fully disclosed on the label.
Ingredients & quality
What are the ingredients?+
Eight clinically studied ingredients, no proprietary blends: Saw Palmetto, Beta-Sitosterol, Pumpkin, Rye Pollen, Pygeum, Grape Seed, Pine Bark, and Lycopene. Every ingredient is disclosed on the label with its dose.
Is it tested?+
Every batch is produced in a GMP-certified facility and quality-tested before it ships.
Subscription & deliveries
When does my next bottle arrive?+
Your next order ships automatically about every month, and we'll email you a reminder the day before anything is billed. You can move, skip, or reschedule any delivery in your subscription portal — it takes seconds.
How do I skip or move my next order?+
Open your subscription, choose Skip or Reschedule, and pick what works for you. Your pricing and reward progress stay exactly as they are.
What are Milestone Rewards?+
Every month you stay subscribed, something unlocks — starting with your free e-book and tracker, then your travel tin, a free bottle of magnesium, 20% off, and a few surprises we keep to ourselves. Your progress bar shows what's next.
I have too much stock — what now?+
No need to cancel. Delay your next order until you're running low, or switch to a slower delivery schedule. No wasted deliveries, and you keep your rate and rewards.
How do I update my address or payment details?+
Right here in the portal, under Subscription Details — changes apply from your next order.
How do I cancel?+
You can cancel anytime from your subscription page. If it's about timing, stock, or budget, check your options first — skipping or slowing down keeps your rate and reward progress intact.
Guarantee & returns

What about the guarantee?+
Every order is covered by our 30-day money-back guarantee. If it's not for you, reach out at support@north-hollow.com and we'll sort it out.
How do I request a refund?+
Email support@north-hollow.com with your order number within 30 days of purchase. Refunds are processed within 5–10 business days once approved.
My order hasn't arrived — what should I do?+
Check the tracker at the top of this page first. If tracking hasn't moved for a few days, email us with your order number and we'll chase it or send a replacement.
Still have a question?
Email us and a real person will answer — usually the same day.
Email support@north-hollow.com